UMB Digital Archive

Recent Submissions

  • ItemOpen Access
    Work/Life Services from an Employee Assistance Program: Descriptive Profile of 59,137 Cases at AllOne Health 2020-2024 for Legal, Financial, Convenience, Childcare, Eldercare, Medical Advocacy and Wellness
    (The Brooklyn Research and Publishing Institute, 2025-10-29) Attridge, Mark; McDaniel, Jason C.
    The paper provides an empirical profile of the utilization characteristics of 59,137 users of Work/Life services over a 5-year period. Employee assistance program (EAP) provider AllOne Health made available for study the archival data for users of consultation, resource, and referral services for employee work/life issues. The sample had 4,981 employers across 8 industries in the United States. Employer size varied from under 250 workers to over 2.8 million (median 3,075). User age averaged 43 years (range 20-70+). Results identified legal issues as the most common service used (51%) followed by financial issues (23%), personal life assistance (21%; split into convenience support 14%, childcare 4% and eldercare 3%), medical advocacy assistance (4%) and wellness coaching (2%). Only 9 of 35 exploratory tests found differences between levels of use of services with five context factors. Age had 5 results: Younger age clients used more financial, childcare and convenience services while older age clients used more legal and eldercare services. Year/pandemic period and employer factors had few differences. Limitations and implications for research are discussed. This is the largest study ever done to examine users of Work/Life services from EAPs.
  • ItemOpen Access
    UMB Celebrates Native American Heritage Month
    (2025-11-03) Forbes Berthoud, Diane
  • ItemOpen Access
    Journal of Workplace Behavioral Health (2024)
    (Taylor & Francis Group, 2024)
  • ItemOpen Access
    Journal of Workplace Behavioral Health (2023)
    (Taylor & Francis Group, 2023)
  • ItemOpen Access
    Founders Week 2025
    (2025)