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    Development and Validation of a Critical Incident Outcome Measure

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    Author
    Lennox, Richard
    Sharar, David A., 1961-
    Herlihy, Patricia A.
    Mollenhauer, Matthew
    Date
    2018-12
    Journal
    International Journal of Health & Productivity
    Publisher
    Institute for Health and Productivity Management
    Type
    Article
    
    Metadata
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    Abstract
    This paper briefly reviews the current literature in the critical incident response field (CIR) as it intersects with the employee assistance field (EAP). A specific study is presented which illuminates the lack of evidence-based research on the organizational effects arising from traumatic incidents in the workplace. This makes the case for further professional collaboration to seek consensus on uniformity of definitions, intervention and more rigorous measures to establish the degree of effectiveness and efficiency of these interventions. The goal of this paper is to present the initial theoretical construction and statistical validity of the Critical Incident Outcome Measurement Scale (CIOM). The tool was beta tested with a pilot sample of two-hundred and fifty responses. The psychometric approach utilized a latent variable approach to first define the critical incident outcome space with multiple indicators. Next the model capacity was tested to recover most of reliable variance in the item set. Finally, confirmatory factor analysis was used to select the best single indicator for an abbreviated version of this measurement tool to enhance its suitability for applied applications. The specific psychometric results are provided in the conclusion. As important as the authors believe it is to collect this data, it is not nearly as important as tending to the needs of the affected employees and employers of any traumatic event.
    Citation
    Lennox, R. D., Sharar, D., Herlihy, P. A., & Mollenhauer, M. (2018). Development and validation of a critical incident outcome measure. International Journal of Health & Productivity, 10(2): 35-48.
    Keyword
    employee assistance
    emotional distress
    life satisfaction
    outcome measurement
    measurement tools
    Critical Incident Outcome Measure (CIOM)
    critical incident response
    Employee assistance programs
    Resilience, Psychological
    Return to Work
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/8964
    Collections
    Employee Assistance Archive School of Social Work

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