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    Where Do We Go From Here? Improving Value and Pricing in EAP

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    JEACover Story2ndQtr2019.pdf
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    Author
    Sharar, David A., 1961-
    Date
    2019
    Publisher
    International Employee Assistance Professionals Association
    Type
    Article
    
    Metadata
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    Description
    This piece proposes that combining the proper and credible measurement of outcomes with a new pricing model is the single most powerful lever for improving rates and value in EAP. Current measurement efforts in an applied setting such as EAP are never perfect, but the process of measurement has begun with a standardized tool known as the Workplace Outcome Suite. This article describes how employers, EA vendors, benefit consultants, and other stakeholders can embrace outcome measurement as a central goal, allowing our field to move beyond sustainability as a goal and as a result, thrive instead of merely survive.
    This article was the cover story in the 2nd Quarter, 2019 edition of the Journal of Employee Assistance.
    Citation
    Sharar, D. (2019). Where do we go from here? Improving value and pricing in EAP. Journal of Employee Assistance, 49(2): 10-13, 33-34.
    Keyword
    outcome measurement
    Workplace Outcome Suite (WOS)
    Employee assistance programs
    Value
    Profit
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/8742
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    Employee Assistance Archive School of Social Work

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