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EAP Effectiveness and ROI

Authors
Attridge, Mark, Amaral, Thomas M., 1952-, Bjornson, Tom, Goplerud, Eric N., Herlihy, Patricia A., McPherson, Tracy L., Paul, Rich, Routledge, Sandra, Sharar, David A., 1961-, Stephenson, Diane, Teems, Lisa, EASNA Knowledge Transfer & Research Committee
Advisor
Date
2009-10
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Language
Book title
Publisher
Employee Assistance Society of North America
Peer Reviewed
Members of EASNA Knowledge Transfer & Research Committee
Type
Report
Research Area
Jurisdiction
Collections
Employee Assistance Archive School of Social Work
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Report - 5 pages
Adobe PDF, 285.73 KB
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List of all 10 papers in Volume 1
Adobe PDF, 168.29 KB
Other Titles
Chapter 3 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's Guide
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Abstract

This Research Note reviews the results of studies examining the level of user satisfaction, the general effectiveness of EAP core services and the financial return on investment (ROI) for employee assistance programs.

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Table of Contents
0. What Are EAPs? 1. How Effective Are EAPs? 2. What's the ROI for EAPs? 3. Conclusion. 4. References (37 citations)
Description
Journal style brief report (5 pages)
Citations
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Series/Report No.
EASNA Research Notes;Volume 1 - Number 3
Sponsors
Employee Assistance Society of North America
Rights/Terms
Keyword
EAP
 effectiveness
 workplace outcomes
 productivity
 ROI
 clinical services
 user satisfaction
 Employee assistance programs
 Rate of return
 Absenteeism (Labor)
Identifier to cite or link to this item
http://hdl.handle.net/10713/5105
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