EAP Effectiveness and ROI

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Author
Attridge, Mark
Amaral, Thomas M., 1952-
Bjornson, Tom
Goplerud, Eric N.
Herlihy, Patricia A.
McPherson, Tracy L.
Paul, Rich
Routledge, Sandra
Sharar, David A., 1961-
Stephenson, Diane
Date
2009-10
Publisher
Employee Assistance Society of North America
Peer Reviewed
Members of EASNA Knowledge Transfer & Research Committee
Type
Report

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Other Titles
Chapter 3 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's Guide
Abstract
This Research Note reviews the results of studies examining the level of user satisfaction, the general effectiveness of EAP core services and the financial return on investment (ROI) for employee assistance programs.
Table of Contents
0. What Are EAPs? 1. How Effective Are EAPs? 2. What's the ROI for EAPs? 3. Conclusion. 4. References (37 citations)
Description
Journal style brief report (5 pages)
Citation
Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2009). EAP effectiveness and ROI. EASNA Research Notes, 1(3), 1-5. Available online from http://www.easna.org
Series/Report No.
EASNA Research Notes;Volume 1 - Number 3
Sponsors
Employee Assistance Society of North America
Keyword
EAP
effectiveness
workplace outcomes
productivity
ROI
clinical services
user satisfaction
Employee assistance programs
Rate of return
Absenteeism (Labor)
Identifier to cite or link to this item
http://hdl.handle.net/10713/5105
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https://creativecommons.org/licenses/by-nc-nd/4.0/
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