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EAP Evidence: What Services Define Real EAPs? Results of Employee Assistance Industry Global Survey
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2023-11-01
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Employee Assistance Professionals Association
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Abstract
Second article in EAP Evidence column. It follows the first column that introduced the concept of "Imposter EAPs" that are new to the field and sell mostly technology-based support services but fail to provide most of the other workplace support services that define EAPs. The results of a new industry survey in summer of 2023 are presented - based on n = 204 professionals in global sample - that examined the services that define employee assistance programs and the trends in the business value of each type of service. A quiz is provided to score a provider of workplace mental health services for how much it is a "real" EAP. 17 references.
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Table of Contents
1. Introduction. 2. Survey of Which Services Define EAP. 3. Core Services that Define EAP. 4. Business Value of Services that Define EAP. Summary. Two Figures and 1 Table. References List.
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Attridge Consulting. Inc.