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20 Years of EAP Cost-Benefit Research - Part 2 of 3: Taking the Pareto Path to ROI

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2010-07
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Employee Assistance Professionals Association (EAPA)
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The second paper in 3-part series honoring the 20-year anniversary of the McDonnell Douglas internal EAP program research study that examined changes in health care claims, employee accidents and other outcomes for small samples of high-risk counseling clients. This article review literature and logical arguments in favor of this kind of approach to ROI for EAP - finding high-value cost savings for small numbers of high-risk employees who use EAP counseling. This approach emphasizes the classic EAP Core Technology principles. Some studies have shown that EAPs have a positive financial impact that offsets their cost, but few of these studies have been pubished in peer-review journals.

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Introduction. 1) A Growing Evidence Base; 2) The Pareto Path to ROI; 3) Unpublished and Untested. References (31). Summary Box: Key Ingredients of Cost-Offset Studies of EAPs.
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Attridge Consulting, Inc.
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