General Electric Medical Systems Global Assignment Survey: Exploring EAP Services for Expatriate Employees and Family
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Abstract
This survey was conducted to provide an initial assessment of the needs of employees who are assigned to work in locations outside of the United States. A second goal of the survey was to determine to what extent these needs were being met and how satisfied these employees were with the global assistance services received. To obtain a more complete picture, both the employee and his or her family members on assignment were asked to participate in the survey. Sample of 15 employees, 10 spouses, and 15 children. Results for life satisfaction. Pre-departure needs while still in the USA and post-arrival in other countries needs. Details on work-related issues and personal/family-related issues. Issues for youth. The current life satisfaction ratings reveal that these people are moderately satisfied with their lives. The overall picture from the ratings of importance for various issues occurring during pre-decision/pre-departure, post-arrival and on assignment, work, and daily life and family is that most areas were considered at least moderately important. The level of satisfaction with EAP support services designed to address these issues tended to be variable, with some services meeting the needs of employees and others not meeting their needs. Data tables and comments are included.