Attridge, Mark2021-10-202021-10-202021-09-22http://hdl.handle.net/10713/16887Virtual presentation at a meeting for members of the Workplace Collaborative. 90 minutes. 52 slides.Presentation of research literature review and 2021 survey study of employee assistance program industry on the impact of COVID-19 pandemic on business, program use, traditional and technology-based service delivery options, and outcomes after service use. Discussion of future challenges and opportunities for EAPs who support employers.Key Parts: 1) Appreciation of EAP; 2) Utilization of EAP; 3) Technology Takes Over: and 4) Integration of EAP and Techno Tools/Partners. Key references.en-USCopyright by Attridge Consulting, Inc.EAPCoronavirus Disease 2019 (COVID-19)external EAP vendorstrendsliterature reviewEmployee assistance programsResearchCOVID-19 (Disease)TechnologyCOVID-19PandemicsSurveys and QuestionnairesConference/CongressNo