Uniting Forces: Strengthening Workplace Recovery Through Peer Support
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Narine, John ; Frey, Jodi J. ; Lindberg, Ingrid ; Kimlinger, Dani
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Abstract
Employee Assistance Programs (EAPs) began as peer‑based recovery networks, where employees in recovery from alcoholism supported one another’s journey. Over the decades, however, EAPs have transformed into predominantly clinical services, often overlooking the unique insights and trust that come from lived experience. While these programs continue to aid employees across a spectrum of personal and work‑related challenges, the shift toward professionalized models has introduced power imbalances that can hinder rapport, compromise confidentiality, and reinforce stigma—barriers that discourage many from seeking help for substance use concerns. Despite strong evidence that Peer Support Specialists—individuals with firsthand experience in addiction and recovery—enhance engagement and outcomes, their presence in EAPs remains limited. Given the EAP Association’s recent revitalization efforts, the rise of the Recovery Friendly Workplace movement, and ever‑evolving workforce needs, there is no better time to integrate peer support into EAPs—boosting utilization, fostering genuine connections, and more effectively guiding employees through recovery.
