EAPs in Korea: Keeping Up with Changing Trends and Expanding Digital Services
Kim, Jimmy (Sung joon)
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Abstract
The demand for occupational mental health care and EA services has been rapidly increasing across Korean society. Korea is well known as one of the OECD countries with the highest work intensity. According to the Ministry of Employment and Labor, the average annual working hours of Korean employees in 2023 was 1,874 hours; over 500 hours longer than those of Germany (1,341 hours) or Denmark (1,384 hours). Prolonged working hours and a performance-driven, competitive organizational culture have been identified as major factors contributing to chronic employee stress and burnout. In a 2021 nationwide workplace survey, about 22 percent of Korean workers were classified as high-stress risk, while the prevalence of depressive and anxiety disorders reached 8.5 percent (12-month prevalence) and a lifetime prevalence of 27.8 percent (Rim S, Hahm B, Seong S, et al. 2023). Furthermore, the 2024 Korean National Survey on Mental Health Literacy and Attitudes reported that the proportion of adults experiencing mental health issues in the past year rose from 63.9 percent to 73.6 percent. Those with severe stress increased from 36 percent to 46.3 percent, and persistent depressive mood lasting several days increased from 30 percent to 40.2 percent—each by more than 10 percentage points (Korea Ministry of Health and Welfare, 2024).
