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“Helping the People who Help People”—Mental Health Providers Working in Crisis, Disaster and Trauma Response Environments: A Peer Support Manual

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Spencer-Thomas, Sally
Gaer, Sarah
Macy, Robert
Vega, Eduardo
Fox-Kemper, Jordan
Channell, Jessie
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2021
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MassSupport Network
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Despite experiences of vicarious trauma, burnout, anxiety and even suicidal thoughts, many care providers do not seek any formal treatment. Reported barriers to treatment include lack of time, cost, and concerns regarding confidentiality, stigma, potential career implications and exposure to unwanted intervention. Thus, mental health workplace environments, especially those responding to crises must cultivate a culture where the acknowledgment and resolution of work-related distress is validated without the negative impact of secrecy or shame. One way to normalize these experiences is through formal and informal peer support at work.

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Spencer-Thomas, S., Gaer, S., Macy, R, Vega, E., Fox-Kemper, J. & Channell, J. (2021). “Helping the People who Help People”—Mental Health Providers Working in Crisis, Disaster and Trauma Response Environments: A Peer Support Manual. MassSupport Network: Massachusetts.
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