A Caribbean Perspective to Navigating Workplace Stress
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Thomas, Nigel
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Abstract
The 21st century workplace has evolved into a complex, fast-moving ecosystem shaped by an interplay of multiple global disruptions. Geopolitical instability, economic uncertainty, digital transformation, and the accelerated integration of artificial intelligence into professional environments have not only transformed how we work, but these forces have reshaped business environments, which are characterized by amplified psychosocial risks, particularly stress within the workforce. This article explores empirical data on workplace stress from Families in Action’s (FIA) EAP utilization trends between 2019-2024. examines the finding’s implications and offers practical recommendations for EA professionals, including inclusive outreach, targeted stress interventions, and integration of EA services into organizational change management. This research-informed perspective underscores the urgent need to evolve EA practices to meet the demands of a rapidly changing work environment. With over 6,200 participants, the data reveals a persistent rise in stress-related issues, widening gender gaps in help-seeking, and underutilization in regional settings. The findings not only reflect the evolving realities of employee mental health but also offer critical lessons for EA professionals supporting workforce wellness in the Caribbean region and beyond.
