The Colorado State Employee Assistance Program (CSEAP) partnered with OMNI Institute to examine the effectiveness of providing EAP services in improving workplace productivity outcomes in 2013. The findings from that study were published and cited widely by the field, emphasizing the benefits of EAP services to employee mental health (Richmond, et al., 20161; Richmond, et al., 20172) and job performance in terms of reduced absenteeism (Nunes, et al., 20183). In the ten years since the original study, and since the COVID-19 pandemic specifically, there has been greater attention to employee mental health, overall well-being, and changes in behavioral health service delivery, generally. In 2023, CSEAP partnered again with OMNI to replicate and expand upon the original study as an opportunity to understand how individuals are using EAP services in the current workplace environment which has been influenced heavily by the attention on employees’ mental health since the pandemic. This is a critical time to revisit questions that were addressed by previous research to explore changes that may have occurred, investigate any new questions that provide insight into the challenges facing employees today and their access to the EAP, and understand the implications for the EAP in a modern and flexible workplace environment.