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AI Isn't the Answer. Leadership Intelligence Is.

Walker, Tracey
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2026-05-05
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Society for Human Resource Management (SHRM)
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Newsletter/Magazine
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In this AI era, leaders, what do you see? Do you see disruption, or do you see enablement? That question now sits at the center of every boardroom, every strategy offsite, every quiet moment of reflection for leaders navigating the accelerating force of artificial intelligence. The moment for passive observation has passed. The decision now is whether to reinvent in ways that deliver business value or risk becoming irrelevant. But the real answer has little to do with technology itself and everything to do with us. The urgency is clear. Eighty-nine percent of CEOs expect AI to redefine how their organizations create and capture value in 2026, according to the SHRM 2026 CEO Priorities and Perspectives report. But turning that ambition into reality isn’t easy. In fact, 21% of HR professionals say failed AI efforts would pose a high risk to their organization’s operations and reputation, according to SHRM’s From Adoption to Empowerment: Shaping the AI-Driven Workforce of Tomorrow report. This is the tension leaders must navigate. AI alone does not define the future. People do. It is AI plus human intelligence, AI + HI, that yields ROI, as SHRM President and Chief Executive Officer Johnny C. Taylor, Jr., SHRM-SCP, often emphasizes. The expanded equation demands something more: a new kind of leadership intelligence — “LI” — built for the moment. LI is a new way of assessing leaders, but it will separate those who react from those who will succeed now and into the future.

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Walker, T. (2026). AI Isn't the Answer. Leadership Intelligence Is. SHRM Newsletter.
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