The Minna no Care Station Nerima Visiting Nurse Agency, newly established in 2025, upholds the credo: “Everyone defines well-being differently. We pursue your well-being together.” Interpreting the inclusive concept of “everyone” as a multi-layered entity encompassing employees, the organization, and the community, it practices well-being support in a comprehensive and multi-layered manner.

This presentation reports on practices targeting the three layers mentioned above:

1- Employee-Level Initiatives (Micro) A nickname system was introduced to foster smooth interpersonal relationships. 1-on-1 meetings facilitated dialogue about well-being and future aspirations.

2- Organizational-Level Initiatives (Mezzo) A CEAP holder has been appointed as Chief Well-being Officer (CWO) and is working alongside the administrative director, public health nurse, occupational physician, and social insurance labor consultant to promote workplace environment improvements, including enhancing psychological safety.

As part of this initiative, we have introduced quantitative assessment using “The TOMH Well-being 24 Scale” to visualize well-being status. Furthermore, we are promoting DX to enhance operational efficiency and improve the quality of information sharing.

3- Regional-Level Initiatives (Macro) Beyond the scope of Visiting Nurse Agency, we conducted seminars on dementia, a resilience workshop for human services professionals, and seminars on supporting the balance between medical treatment and work.

This initiative is a practical model aimed at enhancing well-being across all levels—micro, mezzo, and macro. Moving forward, we will combine this with institutional approaches such as stress checks to pursue the continuous improvement of occupational health systems.