Best Practices in Customer Reporting to Demonstrate Value and Impact for EAP Services
| dc.contributor.author | Attridge, Mark | |
| dc.date.accessioned | 2019-05-06T18:35:57Z | |
| dc.date.available | 2019-05-06T18:35:57Z | |
| dc.date.issued | 2019-03-07 | |
| dc.identifier.citation | Attridge, M. (2019, March). Best practices in customer reporting to demonstrate value and impact for EAP services. Presented at the EAP Workplace Collaborative members-only Spring meeting. Webinar. | en_US |
| dc.identifier.uri | http://hdl.handle.net/10713/9004 | |
| dc.description | Invited webinar presentation for members of the EAP Workplace Collaborative in US. | en_US |
| dc.description.abstract | A 90-minute invited presentation on applied best practices for external providers of EAP services. Focus on three areas: Classic conceptual model for customer reporting on EAP value; What should be In customer reporting in current business marketplace; and New trends for EAP in behavioral health risk management. | en_US |
| dc.description.sponsorship | EAP Workplace Collaborative | en_US |
| dc.description.tableofcontents | Part 1 – Customer Reporting on EAP Value: Attridge's 10 Classic Questions from article in 2007; Part 2 – Current EAP Market Opportunities: What Should Be In Customer Reporting 2018 (findings from Evolution of EAP industry survey); Part 3 – Go Big on Impact - Behavioral Health Risk Management Model for EAP Expanded Role Organizational Health (including new survey data from 14 members of Workplace Collaborative vs. Norms for External EAP vendors). | en_US |
| dc.language.iso | en_US | en_US |
| dc.rights | Copyright to Mark Attridge of Attridge Consulting, Inc. | en_US |
| dc.subject | EAP | en_US |
| dc.subject | outcomes | en_US |
| dc.subject | Workplace Outcome Suite (WOS) | en_US |
| dc.subject | Workplace Collaborative for EAPs | en_US |
| dc.subject | external EAPs | en_US |
| dc.subject | reporting | en_US |
| dc.subject | behavioral health risk management | en_US |
| dc.subject.lcsh | Employee assistance programs | en_US |
| dc.subject.mesh | Surveys and Questionnaires | en_US |
| dc.title | Best Practices in Customer Reporting to Demonstrate Value and Impact for EAP Services | en_US |
| dc.type | Conference/Congress | en_US |
| dc.identifier.ispublished | No | en_US |
| refterms.dateFOA | 2019-05-06T18:35:58Z |
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