• Login
    View Item 
    •   UMB Digital Archive
    • School of Social Work
    • Employee Assistance Archive School of Social Work
    • View Item
    •   UMB Digital Archive
    • School of Social Work
    • Employee Assistance Archive School of Social Work
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of UMB Digital ArchiveCommunitiesPublication DateAuthorsTitlesSubjectsThis CollectionPublication DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    Display statistics

    EAPA's World EAP Conference 2013 - Attridge Keynote

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Author
    Attridge, Mark
    Date
    2013-10-19
    Type
    Video
    
    Metadata
    Show full item record
    Other Titles
    EAPA's 2013 World EAP Conference
    The Business Value of Employee Assistance: A Review of the Art and Science of ROI
    See at
    https://youtu.be/lHOS98UAQCI
    Description
    Dr. Attridge reviews the science, strategies, and future trends influencing the business value of EAP services. He begins by examining the empirical evidence relevant to the return on investment (ROI) for workplace behavioral health services. Over 1,000 individual research works now exist globally that support various asepcts of the business case, including dozens of studies specifically on the outcomes and cost-offset value of EAP services. Next, he draws from the themes of this research to formulate difference strategies for making the business case for EAP. With data, he describes and illustrates four conceptual models called the Primary, Pareto, Productivity, and Partnership approaches to value. The key to effective ROI reporting is to engage the customer who is investing in the EAP in a consultative process that is aligned with their expectations for value and features their own utilization data and cost input variables. Finally, he identifies several "big picture" trends in the areas of technology tools, employee engagement, and social policy. These trends offer important new opportunities for increasing the business value of EAPs.
    Keyword
    EAPA keynote
    ROI
    business case
    workplace behavioral health
    outcomes
    Employee assistance programs
    Rate of return
    Value
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/8380
    Collections
    Employee Assistance Archive School of Social Work

    entitlement

     
    DSpace software (copyright © 2002 - 2023)  DuraSpace
    Quick Guide | Policies | Contact Us | UMB Health Sciences & Human Services Library
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.