Other TitlesEAPA's 2013 World EAP Conference
The Future of Crisis Response: What Works, What Hurts
DescriptionResponding to workplace trauma has become a mainstay of employee assistance practice, yet some research has raised concerns regarding the efficacy and even potential harm of interventions, including the "Mitchell Model" critical incident stress debriefing (CISD). Should EAPs abandon CISD? If so, what should be done instead? What are the best evidence-based approaches in 2013 and beyond that EA professionals can and should be using to assist individuals and work organizations in the face of trauma? Hear firsthand from Dr. Jeffrey Mitchell, the firefighter/EMT who developed "Critical Incident Stress Management" and CISD. Mitchell reviews the field's current knowledge base, providing insight into the evidence base for current workplace response best practices. Mitchell also provides his unique perspective into the future of workplace crisis response in a variety of work organization settings.
critical incident stress debriefing (CISD)
critical incident stress management
employee assistance professionals
Employee assistance programs