EAP Outcomes, Critical Incident Effectiveness Measures and EAP Product Extension
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Other TitlesHighlights of Workplace Outcome Suite (WOS) 2018 Global Results for EAP Counseling
AbstractKEYNOTE ADDRESS. During this moderated panel-session we will examine the value of our industry working towards a set of globally standardized workplace evaluation tools, including the Workplace Outcome Suite (WOS), the recently validated version of the WOS for workplace critical incident response - The Critical Incident Outcome Measure (CIOM), and a new organizational level measure of the effectiveness of EAP supports to workplace - the Short Inventory of Stress and Well-being tool from Europe. Additionally, this session will address the rationales for designing and incorporating these tools into your books of business.
Table of Contents1) What’s New in Outcomes Measurement (Greg); 2) What is Measured by the WOS and Why Do EAPs Collect WOS Data? (Dave); 3) Measuring the Effectiveness of EAP Counseling: 2018 Update of WOS-5 Global Results (Mark); 4) Measuring the Effectiveness of EAP Critical Incident Response: Introducing The CIOM (Barb); and 5) Measuring the Effectiveness of EAP Workplace Culture Supports: A New Short Inventory of Stress and Well-being (Dirk)
CitationDeLapp, G., Sharar, D., Attridge, M., Veder, B. & Antonissen, D. (2018, October). EAP outcomes, critical incident effectiveness measurement, and EAP product extension. Keynote Address at the Annual World Conference of the Employee Assistance Professionals Association, Minneapolis, MN, USA.
SponsorsEmployee Assistance Professionals Association (EAPA); Chestnut Global Partners, Attridge Consulting, Morneau Shepell, Pulso Europe
critical incident response
organizational health culture
Workplace Outcome Suite (WOS)
Critical Incident Outcome Measure (CIOM)
Short Inventory of Stress and Well-being
Employee assistance programs
Employee health promotion
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/8369
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