Reshaping EA delivery: small business challenge tests profession

Abstract

Concerns regarding the delivery of EA services to smaller work organizations and their access to behavioral healthcare have arisen. Noting the historical lack of EAP uptake among this population, questions arise including: How might EA providers better understand and then serve these employers? How do their needs differ from larger and even mid-sized organizations. The authors share their experience in development and implementation of a local EAP and drug-free consortium aimed at this market.