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    Union Matters: United Food and Commercial Workers Local 12R24 Members Assistance Program

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    Author
    Hood, Linda
    Csiernik, Rick
    Date
    2017-06
    Publisher
    Center for Promoting Ideas (CPI), USA
    Peer Reviewed
    Yes
    Type
    Article
    
    Metadata
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    Abstract
    Unions were a traditional partner in the development of joint labor-management Employee Assistance Programs but with the weakening of the labor movement and the growth of third party EAP vendors across North America their prominence in EAP development and delivery diminished. However, some union based EAPs still exist providing distinct programming to their members. This case study examines the evolution and development of a Canadian union EAP utilizing volunteers, Members Assistance representatives, as the linchpin to informing members about the program, providing social support in the workplace and connecting them to formal counselling services. The article discusses the programs three component hybrid approach consisting of volunteer union Members Assistance representatives, a paid Program Director, and a provincial network of affiliate counsellors who are the primary service providers. Program outcomes for the past four years when a new data collection system was implemented are also presented indicating the program’s impact on the union membership.
    Description
    Authors' pre-publication version.
    Citation
    Hood, L. & Csiernik, R. (2017). Union Matters: United Food and Commercial Workers Local 12R24 Members Assistance Program. American International Journal of Social Science, 6(2), 11-18.
    Keyword
    labor-management services
    union based EAPs
    Members Assistance representatives
    hybrid EAPs
    affiliate EAP counselors
    primary service providers
    Employee assistance programs--Canada
    Labor unions--Canada
    Labor movement
    Volunteers
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/7250
    Collections
    Employee Assistance Archive School of Social Work

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