Return on Investment (ROI) Analysis of Employee Assistance Program: Employer Case Study of Piraeus Bank
Other Titles
Promoting Organizational Health in Piraeus BankAbstract
Keynote presentation of a successful employer case study and R.O.I. estimation analysis from the implementation of the EAP program in 2016 at Piraeus Bank. Analysis featured actual EAP utilization data, EAP user outcomes and employee and business cost data from the client organization. Results of 4.31:1 (euro) ROI for the overall EAP program, with the majority (67%) of the total cost savings coming from outcome area of restored employee and manager lost productive time at work after use of EAP counseling. Similar ROI results were obtained for years 2014 (4.87:1) and 2015 (5.73:1).Table of Contents
Part 1 – Starting Context & Conceptual Model. Part 2 – Productivity Path (Absenteeism & Presenteeism). Part 3 – Pareto Path. Part 4 – Primary Path. Part 5 – Replication in Past Years 2014 & 2015. Part 6 – Results if Include Productivity Multiplier. Part 7 – Partnership Path & Beyond ROI.Description
Keynote Address at 5th EAP Forum in Greece 2017.Presentation slide says May 17, 2016 but the 5th EAP Forum is actually in 2017.
Citation
Attridge, M. (2017, May). Return on investment (ROI) analysis of employee assistance program: Employer case study of Piraeus Bank and Hellas EAP. Keynote presentation at the 5th Forum on Employee Assistance Programs, Athens, Greece.Sponsors
Hellas EAP & Attridge Consulting, Inc.Keyword
EAPorganizational health
ROI
presenteeism
productivity
workplace
Workplace Outcome Suite (WOS)
Employee assistance programs
Rate of return
Absenteeism (Labor)Work environmentCost-Benefit Analysis