Return on Investment (ROI) Analysis of Employee Assistance Program: Employer Case Study of Piraeus Bank
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Other TitlesPromoting Organizational Health in Piraeus Bank
AbstractKeynote presentation of a successful employer case study and R.O.I. estimation analysis from the implementation of the EAP program in 2016 at Piraeus Bank. Analysis featured actual EAP utilization data, EAP user outcomes and employee and business cost data from the client organization. Results of 4.31:1 (euro) ROI for the overall EAP program, with the majority (67%) of the total cost savings coming from outcome area of restored employee and manager lost productive time at work after use of EAP counseling. Similar ROI results were obtained for years 2014 (4.87:1) and 2015 (5.73:1).
Table of ContentsPart 1 – Starting Context & Conceptual Model. Part 2 – Productivity Path (Absenteeism & Presenteeism). Part 3 – Pareto Path. Part 4 – Primary Path. Part 5 – Replication in Past Years 2014 & 2015. Part 6 – Results if Include Productivity Multiplier. Part 7 – Partnership Path & Beyond ROI.
DescriptionKeynote Address at 5th EAP Forum in Greece 2017.
Presentation slide says May 17, 2016 but the 5th EAP Forum is actually in 2017.
CitationAttridge, M. (2017, May). Return on investment (ROI) analysis of employee assistance program: Employer case study of Piraeus Bank and Hellas EAP. Keynote presentation at the 5th Forum on Employee Assistance Programs, Athens, Greece.
SponsorsHellas EAP & Attridge Consulting, Inc.
Workplace Outcome Suite (WOS)
Employee assistance programs
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