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    Return on Investment (ROI) Analysis of Employee Assistance Program: Employer Case Study of Piraeus Bank

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    Chasapogianni - Introduction to ...
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    Name:
    Attridge - Keynote at 2017 Hellas ...
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    Author
    Attridge, Mark
    Chasapogianni, Evi
    Date
    2017-05-17
    Type
    Poster/Presentation
    
    Metadata
    Show full item record
    Other Titles
    Promoting Organizational Health in Piraeus Bank
    See at
    https://www.hellaseap.gr/site/forum-en-2017/
    Abstract
    Keynote presentation of a successful employer case study and R.O.I. estimation analysis from the implementation of the EAP program in 2016 at Piraeus Bank. Analysis featured actual EAP utilization data, EAP user outcomes and employee and business cost data from the client organization. Results of 4.31:1 (euro) ROI for the overall EAP program, with the majority (67%) of the total cost savings coming from outcome area of restored employee and manager lost productive time at work after use of EAP counseling. Similar ROI results were obtained for years 2014 (4.87:1) and 2015 (5.73:1).
    Table of Contents
    Part 1 – Starting Context & Conceptual Model. Part 2 – Productivity Path (Absenteeism & Presenteeism). Part 3 – Pareto Path. Part 4 – Primary Path. Part 5 – Replication in Past Years 2014 & 2015. Part 6 – Results if Include Productivity Multiplier. Part 7 – Partnership Path & Beyond ROI.
    Description
    Keynote Address at 5th EAP Forum in Greece 2017.
    Presentation slide says May 17, 2016 but the 5th EAP Forum is actually in 2017.
    Citation
    Attridge, M. (2017, May). Return on investment (ROI) analysis of employee assistance program: Employer case study of Piraeus Bank and Hellas EAP. Keynote presentation at the 5th Forum on Employee Assistance Programs, Athens, Greece.
    Sponsors
    Hellas EAP & Attridge Consulting, Inc.
    Keyword
    EAP
    organizational health
    ROI
    presenteeism
    productivity
    workplace
    Workplace Outcome Suite (WOS)
    Employee assistance programs
    Rate of return
    Absenteeism (Labor)
    Work environment
    Cost-Benefit Analysis
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    Identifier to cite or link to this item
    http://hdl.handle.net/10713/7233
    Collections
    Employee Assistance Archive School of Social Work

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