Increasing Communication with Referring Providers to Enhance Patient-Centered Care
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AbstractAfter implementation of a new electronic medical record (EMR) in a large ambulatory surgery clinic, it was noted by the surgeons that referring provider information was lacking in the patient record, preventing after visit auto-routing of clinic notes and resulting in inferior care coordination. Objective: The aim of this project was to identify barriers and implement changes to the current intake process at the time of scheduling and registration. Identifying the referring provider at the time of scheduling an appointment and prior to the clinic visit was expected to promote an increase in outgoing referring provider communication for patients seen in the ambulatory surgery clinic.
DescriptionPresented at the University of Maryland School of Nursing, Summer Institute in Nursing Informatics (SINI) 2014: Informatics Enabling Patient-Centered Care Across the Continuum.
Referral and Consultation
Electronic Health Records
Health Care Quality, Access, and Evaluation
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/5736
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Except where otherwise noted, this item's license is described as https://creativecommons.org/licenses/by-nc-nd/4.0/