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    From the Outside Looking Out: A Qualitative Examination of the Experiences of Canadian External EAP Providers

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    Name:
    EASNA-Research-Notes-Vol-5-No- ...
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    Description:
    Article
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    Author
    Csiernik, Rick
    Darnell, Kristi
    Trotter, Mary Lynn
    Date
    2016-01
    Publisher
    Employee Assistance Society of North America
    Peer Reviewed
    Yes
    Type
    Article
    
    Metadata
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    Abstract
    A qualitative examination of 145 members of the Ontario Association of Social Workers who were or had worked as contractual EAP affiliate providers was undertaken. Participants averaged over 23 years of total clinical experience and over 11 years of work in the EAP field. Respondents indicated that despite limits to the role they continued in this capacity because of the diversity of clients this introduced to their practice and the importance of serving this population in need of clinical services. However, several serious issues arose, both professional and personal. While there were some exceptions, in general, respondents indicated that their practice was limited by parameters placed upon them by Canadian and international EAP vendors. For example, some workplaces were informing their employees that they had access to more counselling sessions than the vendors were supporting the affiliate clinicians to provide. Other prominent themes included ethical issues associated with working for some EAP vendors and the lack of adequate remuneration for the work performed.
    Citation
    Csiernik, R., Darnell, K., & Trotter, M. L. (2016). From the outside looking out: A qualitative examination of the experiences of Canadian external EAP providers. EASNA Research Notes, 5(3), 1-7. Available from: http://www.easna.org/publication
    Series/Report No.
    EASNA Research Notes;Volume 5 - Number 3
    Keyword
    EAP vendors
    EAP providers
    EAP Affiliates
    EAP field
    ethical issues
    lack of remuneration
    Employee assistance programs
    Canada
    Social workers
    Ethical problems
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/5159
    Collections
    Employee Assistance Archive School of Social Work

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