Amaral, Thomas M., 1952-
Goplerud, Eric N.
Herlihy, Patricia A.
McPherson, Tracy L.
Sharar, David A., 1961-
EASNA Knowledge Transfer & Research Committee
PublisherEmployee Assistance Society of North America
Peer ReviewedMembers of EASNA Knowledge Transfer & Research Committee
MetadataShow full item record
Other TitlesChapter 7 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's Guide
AbstractThis Research Note reviews issues with how to assess the level of quality of employee assistance program services. It is recommended that the program’s use of the Core Technology of the industry, designations of professionalism from individual certification and program accreditation and how network affiliates are used should be considered as indicators of quality.
Table of Contents0. What Are EAPs? 1. Quality of EAP Services. 2. The "Core Technology" of EAPs. 3. EAP Professionalism. 4. EAP Network Affiliates. 5. Conclusion. 6. References (18 citations).
DescriptionJournal style brief report (5 pages)
CitationAttridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2010). Indicators of the quality of EAP services. EASNA Research Notes, 1(7), 1-5 . Available online from http://www.easna.org.
Series/Report No.EASNA Research Notes;Volume 1 - Number 7
SponsorsEmployee Assistance Society of North America
Certified Employee Assistance Professional
EAP Core Technology
Employee assistance programs
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/5109
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