Indicators of the Quality of the EAP Services
Date
2010-02Publisher
Employee Assistance Society of North AmericaPeer Reviewed
Members of EASNA Knowledge Transfer & Research CommitteeType
ReportMetadata
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Chapter 7 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's GuideAbstract
This Research Note reviews issues with how to assess the level of quality of employee assistance program services. It is recommended that the program’s use of the Core Technology of the industry, designations of professionalism from individual certification and program accreditation and how network affiliates are used should be considered as indicators of quality.Table of Contents
0. What Are EAPs? 1. Quality of EAP Services. 2. The "Core Technology" of EAPs. 3. EAP Professionalism. 4. EAP Network Affiliates. 5. Conclusion. 6. References (18 citations).Description
Journal style brief report (5 pages)Citation
Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2010). Indicators of the quality of EAP services. EASNA Research Notes, 1(7), 1-5 . Available online from http://www.easna.org.Series/Report No.
EASNA Research Notes;Volume 1 - Number 7Sponsors
Employee Assistance Society of North AmericaKeyword
EAPquality assessment
CEAP
Certified Employee Assistance Professional
EAP Core Technology
network affiliates
Employee assistance programs
Ethics
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http://hdl.handle.net/10713/5109The following license files are associated with this item:
- Creative Commons
Except where otherwise noted, this item's license is described as https://creativecommons.org/licenses/by-nc-nd/4.0/