Amaral, Thomas M., 1952-
Goplerud, Eric N.
Herlihy, Patricia A.
McPherson, Tracy L.
Sharar, David A., 1961-
EASNA Knowledge Transfer & Research Committee
PublisherEmployee Assistance Society of North America
Peer ReviewedMembers of EASNA Knowledge Transfer & Research Committee
MetadataShow full item record
Other TitlesChapter 4 - Selecting and Strengthening Employee Assistance Programs: A Purchaser's Guide
AbstractThis Research Note reviews the major types of services that are provided by employee assistance programs (Individual, Managerial, Organizational and Administrative), the different kinds of service delivery models that are possible (Internal, External, Blended and “Free”), and the different communication channels used to provide EAP services (In-person, telephone and Internet).
Table of Contents0. What Are EAPs? 1. Types of EAP Services. 2. EAP Program Models. 3. EAP Delivery Channels. 4. Conclusions. 5. References (13 citations)
DescriptionJournal style brief report (6 pages)
CitationAttridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul R., Routledge, S., Sharar, D., Stephenson, D., & Teems, L. (2009). EAP services, programs and delivery channels. EASNA Research Notes, 1(4), 1-6. Available online from http://www.easna.org
Series/Report No.EASNA Research Notes;Volume 1 - Number 4
SponsorsEmployee Assistance Society of North America
Employee assistance programs
Identifier to cite or link to this itemhttp://hdl.handle.net/10713/5097
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