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    Organizational Outcomes Following Traumatic Workplace Incidents: A Practice-Based Exploration of Impact of Incident Severity Level

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    Organizational Outcomes Following ...
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    153.8Kb
    Format:
    Microsoft Word 2007
    Description:
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    Author
    DeFraia, Gary S.
    Date
    2013
    Publisher
    Taylor and Francis
    Peer Reviewed
    Yes
    Type
    Manuscript
    
    Metadata
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    Abstract
    Traumatic workplace events (critical incidents) occur with unfortunate regularity and with significant repercussions for affected organizations. Critical incident stress management (CISM) units, often a specialty component of employee assistance programs provide consultation and support for workplace incidents. While CISM seeks to support both individual and organizational outcomes, trauma research oriented towards individual traumatic stress dominates the literature, mirroring practitioner training that tends to emphasize clinical over organizational practice. This research contributes to less-prevalent studies that explore organizational level outcomes. Despite the facts that social workers play a central role in critical incident response and CISM units collect massive amounts of practice data, there are no published social work studies capitalizing on the potential of existing critical incident data. Employing the methodology of clinical data mining, this practice-based, exploratory research examines the propositions that incident severity level associates with several post-incident organizational outcomes. Several findings translate into considerations for evidence-informed CISM practice in the areas of intake assessment, organizational consultation and incident response planning.
    Citation
    DeFraia, G. (2013). Organizational Outcomes Following Traumatic Workplace Incidents: A Practice-Based Exploration of Impact of Incident Severity Level, Social Work in Mental Health, Special Issue on Occupational Social Work: Current Perspectives, 11:5, 404-433, DOI: 10.1080/15332985.2013.784224
    Keyword
    workplace trauma
    critical incident stress management
    occupational social work
    clinical data mining
    Employee assistance programs
    Industrial welfare
    Post-traumatic stress disorder
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/4569
    Collections
    Employee Assistance Archive School of Social Work

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