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dc.contributor.authorAttridge, Mark
dc.date.accessioned2014-03-31T20:39:14Z
dc.date.available2014-03-31T20:39:14Z
dc.date.issued2013-10-19
dc.identifier.citationAttridge, M. (2013, October). The business value of employee assistance: A review of the art and science of ROI. Keynote address at the meeting of the Employee Assistance Professionals Association, Phoenix, AZ.en_US
dc.identifier.urihttp://hdl.handle.net/10713/3905
dc.descriptionSlides - count = 133en_US
dc.description.abstractDr. Attridge reviews the science, strategies and future trends influencing the business value of employee assistance program (EAP) services. The talk opens by examining the empirical evidence relevant to the return on investment (ROI) for workplace behavioral health services. Over 1,000 individual research works now exist globally that support various aspects of the business case, including dozens of studies specifically on the outcomes and cost-offset value of EAP services. Next, the themes from this research are used to formulate different strategies for making the business case for EAP. Four conceptual models – called the Primary, Pareto, Productivity, and Partnership approaches to value – are each described and illustrated with data examples. These approaches work best when combined into a more comprehensive model that reflects the mix of services delivered by the EAP. Finally, several "big-picture" trends are identified in the areas of technology tools, outcome measures, healthy workplace culture and technology. These trends offer important new opportunities for increasing the business value of EAPs. Reference List included.en_US
dc.description.tableofcontentsSCIENCE of ROI – Knowledge Base ART of ROI – Four Paths to Value FUTURE – Key Trendsen_US
dc.description.uriEAPA Conference on Demand video of 90 minute presentation with slides and speakeren_US
dc.language.isoen_USen_US
dc.subjectbusiness caseen_US
dc.subjectoutcomesen_US
dc.subjectproductivityen_US
dc.subjectParetoen_US
dc.subjectwellnessen_US
dc.subjecttrendsen_US
dc.subjectROIen_US
dc.subject.lcshEmployee assistance programsen_US
dc.subject.lcshWork environmenten_US
dc.subject.lcshAbsenteeism (Labor)en_US
dc.subject.lcshRate of returnen_US
dc.subject.lcshPartnershipen_US
dc.subject.lcshResearch
dc.titleThe Business Value of Employee Assistance: A Review of the Art and Science of ROI (EAPA 2013 Keynote Address)en_US
dc.typeConference/Congressen_US
dc.description.versionEmployee Assistance Professionals Association - Conference Selection Committeeen_US
dc.identifier.ispublishedNoen_US
dc.description.urinamehttp://eapa.sclivelearningcenter.com/index.aspx?PID=8164&SID=181947en_US
refterms.dateFOA2019-02-19T18:07:48Z


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