• Personal and Work Outcomes of Employee Assistance Services

      Attridge, Mark (2001-08)
      This applied naturalistic study assessed the outcomes of employee assistance program (EAP) services delivered primarily by telephone. Follow-up survey data was analyzed from a large national sample (N = 1,050) in year 1999. Results showed that over two-thirds of employees reported improvements in their stress, well-being, daily functioning, and work performance after use of the service.