• The Business of Mental Health

      Greer, Kathleen; Quick, John (Arizent, 2021-04-26)
      When the pandemic hit, the need for mental health care increased, just at a time when the system was not functioning well. A shortage of licensed providers along increasing need caused a floundering industry to become vulnerable to disruption. The increase in demand was partly due to the pandemic, but also caused but further acceptance of mental health care, the opioid crisis, and the growing acceptance of tele-health and CBT solutions. As these digital disruptors entered the field, they took aim at EAPs and caused many companies to re-evaluate what they had to offer employees and family members.
    • EAP and COVID-19: How Top-Tier EAPs Can Facilitate the Post-Pandemic Return to Work

      Derr, W. Dennis; Dyme, Bernard S.; Greer, Kathleen (Arizent, 2020-06-15)
      This article describes the need for a top-tier EAP to serve an employee population that is returning to work after a pandemic. Managers and leaders may need coaching on how to facilitate this transition. EAPs are experienced in providing this coaching while offering counseling and support to individual employees and their families. Full-service EAPs are more important than ever during the difficult times we are facing. Organizations need EAPs that can provide digital solutions with a personal touch and can help guide employees to their other benefits and services.
    • EAPs Have Never Been So Important to Employees

      Greer, Kathleen; Quick, John (Arizent, 2021-02-17)
      Since COVID hit, EAPs have been under pressure to bring proven methods of treatment to the forefront. Over the past 10 years, there have been rigorous studies that have shown that top-tier EAPs can help to reduce presenteeism and provide positive clinical outcomes for employees and their family members. Quality and scope of EAPs vary so it is important to work with full service EAPs that will help to integrate other employee benefits into a seamless help center.