• Kate Nowlan, CEO of CiC and EAPA UK member talks about the experience of supporting workers on the frontline during this global pandemic

      Nowlan, Kate (2020-05)
      EAPs have been in the thick of the pandemic response since the beginning of lockdown in March; each call opens up another individual perspective on a global crisis, another tangle of anxieties. All providers will have had their own particular challenges as call volumes fluctuate and companies seek increased support delivered in new ways. At CiC we deliver EAP services to well over a million employees across the globe, and to every sector. NHS staff in the UK approach us for support with issues of bereavement, exhaustion, anxiety, fear of contamination, lack of PPE and overload. The hospitality sector need a listening ear as they worry about financial matters, mortgage payments, the risk of redundancy, homelessness. Staff from every industry phone in to talk of feelings of isolation, finding comfort from the support an experienced clinician provides. Global news agencies and NGOs express their need for support when being evacuated from overseas postings or when stuck abroad far from home and family. Working from home has presented a vast range of challenges, and the EAP provides invaluable help – signposting to financial and legal advice or family care experts as well as providing much needed emotional support. Home life is different now. Fractious relationships might lead to domestic abuse, isolation can lead to severe depression. Parents struggle to combine home schooling with work demands. Teenagers fret at the loss of freedom.
    • Reclaiming the Magic: Resilience Strategies for the Holiday Season

      Gorter, Jeff (2021-11-30)
      Webinar on addressing holiday stress in the midst of a pandemic: The end of the year is traditionally a time for celebration— a time to look back, reflect, and envision the coming year with hope and enthusiasm. Obviously, end-of-year celebrations in 2020 were different from those in the past, and 2021 may also have a decidedly unique look and feel for many. A 30-minute webinar, which offers resources and tips to positively support one's mental health and resilience going into the holiday season—so that you can enjoy it for the time of celebration it is. There is also information about heading into the New Year - 2022 and how to focus on one's overall well-being going forward.
    • Rising Through Resilience: Jeff Gorter of R3 Continuum On The Five Things You Can Do To Become More Resilient

      Clemente, Savio; Gorter, Jeff (Authority Magazine, 2021-11-22)
      Start with the basics. In times of stress, begin with making sure you are eating healthy food, staying hydrated, maintaining a regular sleep schedule, and exercising moderately to keep your body balanced. This may sound obvious, but there is a common misconception that the bigger the challenge, the bigger the solution needs to be. Simple self-care — while it may seem inadequate — is an essential first step. Otherwise, we’re exhausted and have impaired ability to respond to whatever comes next. Resilience has been described as the ability to withstand adversity and bounce back from difficult life events. Conditions are not easy right now. How do we develop greater resilience to withstand the challenges that keep being thrown at us? In this interview series, we are talking to mental health experts, authors, resilience experts, coaches and business leaders who can talk about how we can develop stronger resilience to improve our lives. As a part of this series, I had the pleasure of interviewing Jeff Gorter, MSW, LCSW.