• The Business of Mental Health

      Greer, Kathleen; Quick, John (Arizent, 2021-04-26)
      When the pandemic hit, the need for mental health care increased, just at a time when the system was not functioning well. A shortage of licensed providers along increasing need caused a floundering industry to become vulnerable to disruption. The increase in demand was partly due to the pandemic, but also caused but further acceptance of mental health care, the opioid crisis, and the growing acceptance of tele-health and CBT solutions. As these digital disruptors entered the field, they took aim at EAPs and caused many companies to re-evaluate what they had to offer employees and family members.
    • Mind the Workplace: Work Health Survey 2021

      Adams, Taylor; Reinert, Madeline; Fritze, Danielle; Nguyen, Theresa (Mental Health America, 2021)
      The Coronavirus Disease 2019 (COVID-19) has had a debilitating impact on the nation and its people’s physical, mental, and financial health. This is especially true for employees and workplaces across company size and industry. The unemployment rate increased to 14.7 percent in April 2020 and has yet to return to its 3.5 percent pre-pandemic rate. MHA’s third annual Work Health Survey, available between February and September 2020, provides an opportunity to better understand the mental health challenges employees were experiencing during the pandemic. The Work Health Survey measured the perceptions of over 5,000 employees across 17 industries in the United States. Survey questions measured financial insecurity, burnout, supervisor support, workplace stress, and mental illness. The survey explored the relationship between workplace and supervisor support, and its impact on burnout and employee mental health outcomes as work environments adapted to pandemic-related changes.
    • Peer Coaching: Impacts on Physician Well Being: New Data and Existing Evidence

      Ferron, Liz; Shannon, Diane W. (Vital Work Life, 2021)
      Physicians today are not thriving. Numerous national studies have demonstrated rates of burnout upwards of 50 percent. Suicide rates among physicians are twice that of the general population. The COVID-19 pandemic has intensified the stress, overwhelm and moral injury many physicians experience as part of their working life. The well being of the physician workforce has profound implications for healthcare organizations. Physicians who report higher levels of burnout are more likely to reduce their work hours and are twice as likely to leave their organization within the subsequent two years. In addition, decreases in productivity and reductions in clinical hours can directly affect patient care revenue from reductions in procedures and referrals. Replacing physicians who have left is expensive, with estimates of $500,000 up to $1 million for recruitment, onboarding and reduced productivity while a new physician gets up to speed. Given there is a projected physician deficit, possibly as high as 86,000 physicians by 2033, attracting new physicians is projected to become more difficult and costly in future years. Maintaining the health and well being of physicians is critical. Full engagement of physicians in meeting the performance goals of the organization is unlikely if they are experiencing emotional exhaustion, depersonalization or other symptoms of stress and burnout. It is impossible if they have left the organization for a more appealing position or have chosen to leave practice entirely. In addition, because physicians are key revenue generators in most healthcare organizations, their ability to engage and work at their full potential has direct financial consequences. Peer coaching is emerging as an effective solution for improving physician well being. This paper will describe the existing evidence base and new data from VITAL WorkLife that demonstrate the impact of peer coaching in supporting physician well being.
    • Reclaiming the Magic: Resilience Strategies for the Holiday Season

      Gorter, Jeff (2021-11-30)
      Webinar on addressing holiday stress in the midst of a pandemic: The end of the year is traditionally a time for celebration— a time to look back, reflect, and envision the coming year with hope and enthusiasm. Obviously, end-of-year celebrations in 2020 were different from those in the past, and 2021 may also have a decidedly unique look and feel for many. A 30-minute webinar, which offers resources and tips to positively support one's mental health and resilience going into the holiday season—so that you can enjoy it for the time of celebration it is. There is also information about heading into the New Year - 2022 and how to focus on one's overall well-being going forward.