• Changing Landscape of Mental Health in Canada

      Attridge, Mark; Davidson, Dylan, B.A.A.; Samra, Joti (Employee Assistance Professionals Association (EAPA), 2017-10-01)
      Changes over the past decade have produced many promising trends in workplace mental health, although certain problems remain. That is the consensus of a recent research project that examined the evolution of workplace mental health policies and strategies in Canada between 2007 and 2017. The study focused on the five areas of legal advances, shifts in business priorities, changes in education and training, media trends, and research priorities.
    • Changing Landscape of Workplace Mental Health in Canada: Implications for EAPs in United States

      Attridge, Mark (2017-10-11)
      This talk reviews a recent research project that examined the evolution of workplace mental health policies and strategies in Canada.
    • Completing the Business Case for EAPs.

      Attridge, Mark; Amaral, Thomas M., 1952-; Hyde, Mark, M.A. (Employee Assistance Professionals Association (EAPA), 2003-08)
      This paper reviews applied research and consulting strategies for demonstrating the business value of employee assistance programs that support the workplace and organizational risk management.
    • DOT's New Substance Abuse Professional Guidelines

      Cagney, Tamara (MEDQUEST Communications LLC, 2001-09)
    • EAP in Vietnam: All about Geysers and Banana Trees

      Sternberg, Bente (2012-08)
      In many countries, there are a number of cultural and other barriers that need to be adressed if the potential of EAPs is to be fully realized.
    • EAP Services, Programs and Delivery Channels

      Attridge, Mark; Amaral, Thomas M., 1952-; Bjornson, Tom; Goplerud, Eric N.; Herlihy, Patricia A.; McPherson, Tracy L.; Paul, Rich; Routledge, Sandra; Sharar, David A., 1961-; Stephenson, Diane; et al. (Employee Assistance Society of North America, 2009-11)
      This Research Note reviews the major types of services that are provided by employee assistance programs (Individual, Managerial, Organizational and Administrative), the different kinds of service delivery models that are possible (Internal, External, Blended and “Free”), and the different communication channels used to provide EAP services (In-person, telephone and Internet).
    • Employee Assistance Programs in the Year 2002

      Masi, Dale A.; Altman, Laura; Benayon, Charles; Healy, Heather; Jorgensen, Donald G.; Kennish, Renee; Keary, Deborah; Thompson, Christina; Marsden, Barbara; McCann, Bernard A.; et al. (2002)
    • Ending Sexual Harassment in the Workplace

      Board, Nancy (Employee Assistance Professionals Association (EAPA), 2018-04)
      Sexual harassment in the workplace has been around for as long as men and women have been working together. Many employers have "no-tolerance" policies in place as there are legal consequences for companies that fail to take prompt and appropriate action. However, since nearly every US organization - 94% - (SHRM, 2018) has a sexual harassment policy, clearly the problem is bigger than policy. EAPs have run training programs for years on the legal aspects of sexual harassment.
    • Implementation of EAPs

      Attridge, Mark; Amaral, Thomas M., 1952-; Bjornson, Tom; Goplerud, Eric N.; Herlihy, Patricia A.; McPherson, Tracy L.; Paul, Rich; Routledge, Sandra; Sharar, David A., 1961-; Stephenson, Diane; et al. (Employee Assistance Society of North America, 2010-04)
      This Research Note describes how to effectively implement employee assistance program services in an organization.
    • Occupational Social Work- Today

      Masi, Dale A. (1993-03)
    • Providing Training for EAP Affiliates

      Hertz, Paula Gomez (Employee Assistance Professionals Association, 2009-01)
      EAS(Employee Assistance Services) is a company that provides employee assistance programs to different businesses in Chile. The programs cover around 12,900 workers, which entails 45,200 eligible persons when considering family groups. EAS provides its services to companies located throughout Chile, so it needs to satisfy demand within a territory of more than 750,000 square kilometers (approximately 290,000 square miles, which is slightly smaller than twice the size of Montana). This involves coordinating networks to provide services that cover each and every city in the country.
    • Response to the Challenge of Training International EAP Professionals: An Online Certificate Program

      Masi, Dale A.; Carlson, Kent, B.A. (2015)
      For the past 30 years, the first author has been training Employee Assistance Program (EAP) professionals. As the director of the EAP specialization at the University of Maryland School of Social Work, she was frequently asked about EAP training opportunities domestically and internationally. To meet this need, the author developed an online certificate program with Catholic University in Washington, DC. Subsequent to this writing, the program has moved to the School of Social Work at the University of Maryland, Baltimore (USA). The program has been offered for three years and has enrolled students from more than 25 countries and the United States. Most of the students are indigenous to their country, whereas some are U.S. civilian employees living and working overseas. The reader will see a firsthand account of how EAPs operate around the world, as viewed by local EAP practitioners. The second author is Technology Associate, Masi Research Consultants, Inc., and Program Coordinator, Massachusetts Department of Conservation and Recreation. He is a technology business analyst and consultant implementing effective solutions for people, systems, and processes. He has worked in the public sector and private industry.
    • Utilization of EAP Services

      Attridge, Mark; Amaral, Thomas M., 1952-; Bjornson, Tom; Goplerud, Eric N.; Herlihy, Patricia A.; McPherson, Tracy L.; Paul, Rich; Routledge, Sandra; Sharar, David A., 1961-; Stephenson, Diane; et al. (Employee Assistance Society of North America, 2009-12)
      This Research Note reviews the issues concerning different ways of how to measure the use of employee assistance program services and which utilization rates are most useful for understanding the effectiveness of the program. They key metrics for utilization to consider include the clinical case rate, the all people use rate and the all activity use rate.