• Calculating Caseload and Staffing Needs: In-home Services Redesign in Maryland

      DePanfilis, Diane; Kaye, Sarah; Shaw, Terry V.; Mols, Cathy; Coppage, Susan (2008-12-03)
      PowerPoint presentation at the American Humane Time and Effort: Perspectives on Workload Roundtable, Santa Fe, New Mexico, December 3-5, 2008. Highlights efforts to determine staffing needs for the Maryland Place Matters Initiative. Assessments of safety and risk categories are combined with levels of service which are used to calculate caseloads. Includes formulas.
    • Challenges and Opportunities in Working with Large Scale Datasets

      Ahn, Haksoon; Kaye, Sarah; Shaw, Terry V. (2010-01)
    • Child welfare accountability: Annual report of Maryland performance indicators

      Kaye, Sarah; Ovwigho, Pam; Shaw, Terry V.; DePanfilis, Diane (2007-12)
      Executive Summary: The Child Welfare Accountability Act of 2006 increased legislative oversight of the Maryland Quality Assurance processes in child welfare. The Act also provides a framework for the Department of Human Resources (DHR) to partner with the University of Maryland School of Social Work (UMB/SSW) to develop the Maryland Quality Assurance (QA) Collaborative. The purpose of the Collaborative is to evaluate quality ssurance processes and make recommendations for improvement. This annual report summarizes: (1) indicators of Maryland’s performance in promoting positive outcomes for children and families involved with the child welfare system and (2) recommendations on how to improve outcomes measurement in child welfare. A separate companion report entitled "Child Welfare Accountability: Evaluating Quality Assurance Processes in Maryland", describes and evaluates current QA processes. Acknowledgements: Report was prepared by faculty and staff at the University of Maryland, School of Social Work's Ruth H. Young Center for Families & Children and Family Welfare Research and Training Group in partnership with staff at the Department of Human Resources, Social Service Administration
    • Child welfare accountability: evaluating quality assurance processes in Maryland.

      Kaye, Sarah; DePanfilis, Diane (2007-12)
      Executive Summary: The Child Welfare Accountability Act of 2006 increased legislative oversight of the Maryland Quality Assurance processes in child welfare. The Act also provides a framework for the Department of Human Resources (DHR) to partner with the University of Maryland School of Social Work (UMB/SSW) to develop the Maryland Quality Assurance (QA) Collaborative. The purpose of the Collaborative is to evaluate quality assurance processes and make recommendations for improvement. As required by 5-1309(B), this annual report presents 1) an evaluation of existing quality assurance policies and practices and 2) recommendations on how to improve quality assurance processes in child welfare. A separate companion report, "Child Welfare Accountability: Annual Report on Maryland Performance Indicators," describes Maryland's performance on performance indicators outlined by the Child Welfare Accountability Act. This report was compiled by faculty and staff at the University of Maryland School of Social Work's Ruth H. Young Center for Families & Children in partnership with staff at the Department of Human Resources, Social Service Administration. Drs. Diane DePanfilis and Sarah Kaye Faraldi managed the Child Welfare Accountability project and writing of this report. Anna Hayward and Gillian Gregory participated in the design and implementation of the Quality Assurance process evaluation and led the redesign of the supervisory review instrument. Cathy Mol, Carnitra White, and David Ayer guided the activities of the Quality Assurance Collaborative. The Quality Assurance team of the Social Services Administration includes Gloria Valentine, Shirley Brown, Jospehine Lambert, Dee Ritterpusch, Elizabeth Mitchell Stemley, and Jewel Wilson.
    • "The experience of being a foster parent is invaluable to the children" Annual Report of the Maryland Foster Parent Survey

      Gregory, Gillian, M.S.W.; Kaye, Sarah (2009-07)
      Results from the FY2009 Maryland Foster Parent Survey, developed in support of the 1000 by 10 Initiative of the Maryland Department of Human Resources, Social Services Administration (DHR/SSA). The survey provides feedback on foster parents' perceptions of the training and support from DHR/SSA and possible improvements.
    • Findings from the 2007 Local Supervisory Review

      DePanfilis, Diane; Kaye, Sarah (2008-09)
      Discusses the Local Supervisory Review (LSR) process beginning in January 2007. Local department supervisors completed structured reviews of two in-home and two out-of-home cases each month. Data was entered into statistical management software for analysis. The process was implemented to comply with the Maryland Program Improvement Plan (PIP) and to meet Council on Accreditation (COA) standards for supervisory review. Includes tables.
    • Findings from the 2008 Local Supervisory Review

      Closson, Shantel; Kaye, Sarah (2009-07)
      Discusses the Local Supervisory Review (LSR) process beginning in January 2008. Local department supervisors completed structured reviews of two in-home and two out-of-home cases each month. Data was entered into statistical management software for analysis. The process was implemented to comply with the Maryland Program Improvement Plan (PIP) and to meet Council on Accreditation (COA) standards for supervisory review. Includes tables.
    • Improving the Efficiency and Effectiveness of Child Welfare Services Through State, Stakeholder, and University Collaboration

      Mols, Cathy; Ayer, David; DePanfilis, Diane; Shaw, Terry V.; Kaye, Sarah (2008-10-20)
      PowerPoint presentation at the Child Welfare Leadership in Action Conference, Washington, DC, Oct. 20, 2008, sponsored by the Administration for Children & Families, Children's Bureau. Highlights the Maryland Place Matters Initiative the primary goals for which are to keep at-risk children with their families in the community and to reduce the need for out-of-home care. Emphasis is on family-centered practice and is a collaborative effort between the University of Maryland, School of Social Work and the Maryland Department of Human Resources, Social Services Administration.
    • Maryland Child Welfare Perfomance Indicators 2nd Annual Child Welfare Accountability Report

      DePanfilis, Diane; Shaw, Terry V.; Kaye, Sarah (2008-12)
      The Child Welfare Accountability Act of 2006 (Maryland Family Law, Section 1301 through 1311 inclusive) specified a set of performance indicators covering four categories of child welfare practice: Child abuse and neglect, Protecting children in out-of-home care from abuse and neglect, Permanency and stability of children in out-of-home care, and Effectiveness of efforts to address the health, mental health, education, and well-being of children in out-of-home care. This report describes and documents the performance indicators mandated in the Act for the period July 1, 2007 through June 30, 2008. A separate companion report entitled Evaluating Quality Assurance Processes in Maryland describes and evaluates Quality Assurance processes in calendar year 2008.
    • Maryland Child Welfare Performance Indicators. 2nd Annual Child Welfare Accountability Report

      Shaw, Terry V.; Kaye, Sarah; DePanfilis, Diane (2008-12)
      Executive Summary: The Child Welfare Accountability Act of 2006 (Maryland Family Law, Section 1301 through 1311 inclusive) specified a set of performance indicators covering four categories of child welfare practice: 1. Child abuse and neglect, 2. Protecting children in out-of-home care from abuse and neglect, 3. Permanency and stability of children in out-of-home care, and 4. Effectiveness of efforts to address the health, mental health, education, and well-bing of children in out-of-home care. This report describes and documents the performance indicators mandated in the Act for the period July 1, 2007 through June 30, 2008. A separate companion report entitled "Evaluating Quality Assurance Processes in Maryland" describes and evaluates Quality Assurance processes in calendar year 2008. Acknowledgements: This report was prepared by faculty and staff at the University of Maryland, School of Social Work's Ruth H. Young Center for Families & Children (RYC) in partnership with staff at the Department of Human Resources, Social Services Administration (DHR/SSA). Diane DePanfilis, Sarah Kaye, and Terry V. Shaw co-manage the interagency agreement that supports the development of this report. Terry Shaw developed the performance indicators found in this report with the assistance of David Ayer from DHR/SSA. Cathy Mols, Richard Larson, Carnitra White, and David Ayer at DHR/SSA guided the activities of the outcomes measurement and performance indicators process.