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    Impact of Terrorist Attacks on Use of Critical Incident Stress Management Services

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    Author
    Attridge, Mark
    Parker, Marcie
    Bergmark, Edward
    Date
    2002-06
    Peer Reviewed
    American Psychological Society
    Type
    Poster/Presentation
    
    Metadata
    Show full item record
    Abstract
    Critical incident stress management (CISM) services can help employees cope with traumatic workplace events. National data from an employee assistance provider (Optum), shows a dramtic increase in use of CISMs after the 9/11/2001 terrorist attacks on America. Also, results of evaluation surveys collected nationwide and reflecting the workplace experiences following 135 CISM events found that managers highly valued these crisis response services. A five-item evaluation measure is presented for CISM services from EAPs.
    Table of Contents
    Statement of the Problem. Method and Design. Results. Implications. References.
    Description
    Full-text summary paper (5 pages) and slides (12)
    Citation
    Attridge, M., Bergmark, R. E., & Parker, M. (2002, June). Impact of terrorist attacks on use of critical incident stress management services. Presented at the meeting of the American Psychological Society, New Orleans, LA.
    Sponsors
    Optum (a specialty division of United HealthCare Corporation)
    Keyword
    critical incident stress debriefing (CISD)
    managers
    utilization
    Employee assistance programs
    Evaluation
    Terrorism
    Crisis Intervention
    Surveys and Questionnaires
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/3854
    Collections
    Employee Assistance Archive School of Social Work

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