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    Impact of Traumatic Events and Organizational Response: A Study of Bank Robberies

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    Miller-Burke Attridge APA 1998.pdf
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    Miller-Burke Attridge 1998 APA ...
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    Author
    Miller-Burke, Jude
    Attridge, Mark
    Date
    1998-08-01
    Peer Reviewed
    American Psychological Association
    Type
    Poster/Presentation
    
    Metadata
    Show full item record
    Abstract
    This study explored how experiencing a traumatic event in the workplace affects employees’ physical health, mental health, personal functioning, and work performance. Post-event use of health care services and the effectiveness of critical incident stress debriefing (CISD) sessions and other coping interventions were also examined. A retrospective self-report methodology and mailed survey were used with 141 employees of 42 different banks that had been recently robbed. The results found that most employees had multiple negative consequences from experiencing a bank robbery. Psychological, physical, work, and personal areas all were affected by the robbery. CISD interventions delivered post-robbery were rated as helpful by 78% of employees who attended. Implications for employers, providers and organizational policy are discussed.
    Table of Contents
    Introduction. Method. Results. Conclusions.
    Description
    One page full-text poster of an original research study.
    Citation
    Miller-Burke, J., & Attridge, M. (1998, August). Impact of traumatic events and organizational response: A study of bank robberies. Poster presented at the meeting of the American Psychological Association, San Francisco, CA.
    Sponsors
    Optum (a specialty division of United Health Group)
    Keyword
    critical incident stress debriefing (CISD)
    productivity
    managers
    workplace trauma
    Employee assistance programs
    Evaluation
    Health
    Surveys and Questionnaires
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/3850
    Collections
    Employee Assistance Archive School of Social Work

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