Outcomes of Telephonic Employee Assistance Services in a National Sample: A Replication Study
Peer ReviewedAmerican Psychological Society
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AbstractThis applied naturalistic study assessed the outcomes of employee assistance program (EAP) services. Follow-up survey data was collected from a large national random sample (N=1,251). Results showed that over two-thirds of employees reported improvements in their stress, well-being, daily functioning, work productivity and absenteeism after use of the service. These findings replicate an earlier study of the same EAP provider (Riedel & Attridge, 2000).
CitationAttridge, M. (2001, June). Outcomes of telephonic employee assistance services in a national sample: A replication study. Presented at the meeting of the American Psychological Society, Toronto, ON, Canada.
Employee assistance programs