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    Outcomes of Telephonic Employee Assistance Services in a National Sample: A Replication Study

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    Author
    Attridge, Mark
    Date
    2001-06-12
    Peer Reviewed
    American Psychological Society
    Type
    Poster/Presentation
    
    Metadata
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    Abstract
    This applied naturalistic study assessed the outcomes of employee assistance program (EAP) services. Follow-up survey data was collected from a large national random sample (N=1,251). Results showed that over two-thirds of employees reported improvements in their stress, well-being, daily functioning, work productivity and absenteeism after use of the service. These findings replicate an earlier study of the same EAP provider (Riedel & Attridge, 2000).
    Citation
    Attridge, M. (2001, June). Outcomes of telephonic employee assistance services in a national sample: A replication study. Presented at the meeting of the American Psychological Society, Toronto, ON, Canada.
    Keyword
    outcomes
    stress
    productivity
    telephonic EAP
    Employee assistance programs
    Work environment
    Mental health
    Absenteeism (Labor)
    Counseling
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/3686
    Collections
    Employee Assistance Archive School of Social Work

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