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dc.contributor.authorMasi, Dale A.
dc.contributor.authorJacobson Frey, Jodi
dc.date.accessioned2014-02-21T21:24:01Z
dc.date.available2014-02-21T21:24:01Z
dc.date.issued2003-07
dc.identifier.citationMasi, D. A. & Jacobson Frey, J. (2003). Outcome measurements of an integrated Employee Assistance and Work-Life Program. Research on Social Work Practice, 13(4), 451-467.en_US
dc.identifier.urihttp://hdl.handle.net/10713/3679
dc.descriptionThis is the preprint of an article published in Research on Social Work Practice, ©SAGE Publications, available online at http://rsw.sagepub.com/content/13/4/451en_US
dc.description.abstractObjective: This research paper describes an innovative method for evaluating outcome measurements of an Employee Assistance and Work-Life program. Method: This research is unique due to the fact that ‘true’ service outcomes, as defined by the employees who utilized services, were collected within a brief time period (3 to 6 months) after services were provided. The data for the study was collected through the telephonic interviews with employees covered by a major provider of EAP and Work-Life services. Results: Findings indicate that after services, stress levels decreased, attendance improved, work performance improved, and relationships with supervisors and co-workers improved. Additionally, significant correlations were found between various reported work- and personal-related problems. Conclusion: This research represents the first empirical study of its kind in the Employee Assistance and Work-Life fields and provides a better understanding of how effective services are in helping employees resolve both personal and work-related problems.en_US
dc.language.isoen_USen_US
dc.publisherSAGE Publicationsen_US
dc.subjectoutcome measurementen_US
dc.subject.lcshEmployee assistance programsen_US
dc.subject.lcshWork environmenten_US
dc.subject.lcshWork-life balance
dc.titleOutcome Measurements of an Integrated Employee Assistance and Work-Life Programen_US
dc.typeArticleen_US
dc.description.versionyesen_US
dc.identifier.doi10.1177/1049731503013004003
dc.identifier.ispublishedNoen_US
dc.description.urinameFull Texten_US
refterms.dateFOA2019-02-20T16:55:02Z


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