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    Standards for the EAP Profession: Isn’t It Time We All Start Speaking the Same Language?

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    Jacobson & Jones (2010) APA.docx
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    Author
    Frey, Jodi J
    Jones, Andrea L.
    Date
    2010
    Publisher
    Taylor and Francis
    Peer Reviewed
    Yes
    Type
    Article
    
    Metadata
    Show full item record
    Abstract
    Employee Assistance Programs (EAPs) are expected to provide efficient and effective services to their customers. Practice standards, including evidence-based interventions and standardized outcomes, have not been established. This article reports findings from an online survey focused on EAP outcomes from 23 EAP owners, who cover 1,500 work organizations and more than 900,000 employees. Results suggest work-related stress and cost of health care are of paramount concern to EAPs and their customers, and standardized outcomes and reporting formulas would be welcomed. Implications for future research to advance the EAP field and better demonstrate value are discussed.
    Description
    This is an Author's Accepted Manuscript of an article published in The Journal of Workplace Behavioral Health, 2010, ©Taylor & Francis, available online at http://www.tandfonline.com/doi/abs/10.1080/15555240903538741#.UvU_Fnwo62w
    Citation
    Journal of Workplace Behavioral Health, 25:1, 1-18
    Rights/Terms
    This is an Author's Accepted Manuscript of an article published in The Journal of Workplace Behavioral Health, 2010, ©Taylor & Francis, available online at http://www.tandfonline.com/doi/abs/10.1080/15555240903538741#.UvU_Fnwo62w
    Keyword
    outcome measurement
    Standardized Reporting
    Employee assistance programs
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/3672
    ae974a485f413a2113503eed53cd6c53
    10.1080/15555240903538741
    Scopus Count
    Collections
    Employee Assistance Archive School of Social Work

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