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    Compassion Fatigue, Compassion Satisfaction, and Burnout: Reactions Among Employee Assistance Professionals Providing Workplace Crisis Intervention and Disaster Management Services

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    Name:
    Jacobson (2006) APA.docx
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    Format:
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    Author
    Jacobson Frey, Jodi
    Date
    2006
    Publisher
    Taylor and Francis
    Peer Reviewed
    Yes
    Type
    Article
    
    Metadata
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    Abstract
    Over the past several decades the mental health field has become increasingly concerned about potential negative effects in professionals of providing crisis intervention and traumatic stress services to individuals and groups. The employee assistance (EA) field has not received adequate attention with regard to the study of these negative effects, such as compassion fatigue. This paper highlights results from a national research study of members of the Employee Assistance Professionals Association (EAPA) who were assessed for risk for compassion fatigue and burnout, as well as potential for compassion satisfaction. Additionally, coping methods for dealing with work-related stress resulting from the provision of workplace crisis intervention services were measured. Findings indicate that EA professionals who provide clinical services and/or crisis intervention services in the workplace are at low risk for burnout, moderate risk for compassion fatigue, and have high potential for compassion satisfaction. Implications for the EA field, in terms of training and practice, are discussed.
    Description
    This is an Author's Accepted Manuscript of an article published in The Journal of Workplace Behavioral Health, 2006, ©Taylor & Francis, available online at http://www.tandfonline.com/doi/pdf/10.1300/J490v21n03_08
    Citation
    Journal of Workplace Behavioral Health, 21:3-4, 133-152
    Rights/Terms
    This is an Author's Accepted Manuscript of an article published in The Journal of Workplace Behavioral Health, 2006, ©Taylor & Francis, available online at http://www.tandfonline.com/doi/pdf/10.1300/J490v21n03_08
    Keyword
    compassion satisfaction
    coping
    Employee assistance programs
    Secondary traumatic stress
    Burn out (Psychology)
    Crisis Intervention
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/3671
    ae974a485f413a2113503eed53cd6c53
    10.1300/J490v21n03_08
    Scopus Count
    Collections
    Employee Assistance Archive School of Social Work

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