• Login
    View Item 
    •   UMB Digital Archive
    • School, Graduate
    • Theses and Dissertations All Schools
    • View Item
    •   UMB Digital Archive
    • School, Graduate
    • Theses and Dissertations All Schools
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of UMB Digital ArchiveCommunitiesPublication DateAuthorsTitlesSubjectsThis CollectionPublication DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    Display statistics

    Understanding the Impact of Coworker Conflict in an Unionized U.S. Public Sector Workforce and Comparative Psychometric Review of the Negative Act Questionnaire

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Thumbnail
    Name:
    ElGhaziri_umaryland_0373D_10435.pdf
    Size:
    1.205Mb
    Format:
    PDF
    Download
    Author
    El Ghaziri, Mazen
    Advisor
    Lipscomb, Jane
    Date
    2013
    Type
    dissertation
    
    Metadata
    Show full item record
    Abstract
    Background: Workplace violence is an enormous problem worldwide. A widespread and costly segment of this problem includes those actions which are perpetrated by a current or former fellow employee, so-called Type III violence, defined as negative acts and bullying in this study. Purpose: The study's primary purpose is to describe the individual and organizational impact of coworker conflict in a large public sector workforce. A secondary purpose was to conduct a comparative psychometric review of the 21-item, 6-item, and 4-item Negative Acts Questionnaire-Revised (NAQ-R). Methods: A cross-sectional web-based survey of coworker conflict was conducted in 2009 among 12,546 state government workers (response rate of 72%,) and a pilot sample of 420 workers (94% response rate). Multinomial logistic regression was used to describe the individual and the organizational impact of coworker conflict as well as demographic and work organization factors. Cronbach's alpha and separation reliability were used to assess the internal consistency of the different versions of the NAQ-R. Validity was assessed using 1 parameter Item Response Theory Model (IRT), and logistic regression with theoretically related constructs (individual impact and supportiveness of the organizational climate). Results: The Multinomial logistic regression model results suggest high individual impact for regular and severe coworker conflict, female gender, job tenure of 2-20 years, working in a low supportive organizational climate and membership in a support/administrative bargaining unit. While regular and severe coworker conflict, females, age 45-55, providing healthcare and field service, with a low supportive organizational climate was associated with high organizational impact. The NAQ-R different items version (21,6, and 4) demonstrated high internal consistency (Cronbach's alpha 0.93-0.7, and separation reliability 0.96-0.74) and validity. The comparative psychometric was supportive for utilizing less number of items guided by IRT and PAR. Conclusion: Co-worker conflict is associated with both individual and organizational level impacts. The identification of worker and organizational risk factors for impact should lead to programs and interventions to reduce the problem. Longitudinal studies are needed to demonstrate the reliability and validity of the variation of the NAQ-R number of items over time to provide more supportive evidence for their usefulness.
    Description
    University of Maryland, Baltimore. Nursing. Ph.D. 2013
    Keyword
    coworker conflict
    impact
    Negative Acts Questionnaire
    organizational climate
    Bullying
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/2791
    Collections
    Theses and Dissertations All Schools
    Theses and Dissertations School of Nursing

    entitlement

     
    DSpace software (copyright © 2002 - 2023)  DuraSpace
    Quick Guide | Policies | Contact Us | UMB Health Sciences & Human Services Library
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.