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    Evaluating the Workplace Effects of EAP Counseling

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    Author
    Sharar, David A., 1961-
    Pompe, John C.
    Lennox, Richard
    Date
    2012-11
    Publisher
    Institute for Health and Productivity Management
    Type
    Article
    
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    Abstract
    Despite the popularity and prevalence of Employee Assistance Programs (EAPs), and the historical emphasis on how EAP can improve work performance, there has been very little rigorous evaluation of the workplace effects of EAP counseling. The aim of this outcome study was to examine if and to what degree EAP counseling correlates with improved workplace effectiveness. The sample included 197 subjects all employed by two Fortune 100 companies who received EAP counseling via an EAP affiliate provider in 2010. The Workplace Outcome Suite (WOS), a five-item, five scale outcome tool specifically designed for EAPs, was utilized as a Pre/Post measure, with the Post measure occurring about 90 days after the EAP intake. A paired t-test was used to compare the pre-and post means on four of the scales, and a Wilcoxon test was used for Absenteeism due to skewing. All scales show positive change from the Pre- to Post-test, with two scales meeting the .05 level and two showing high significance at the level of 0.000. Even though EAP affiliate network models rarely provide “protocol” driven intervention and may not specifically focus on workplace issues, they still seem to produce workplace-related improvements. Future research should focus on increasing the sample size and examining other types of EAP models.
    Citation
    Sharar, D., Pompe, J. & Lennox, R. (2012). Evaluating the Workplace Effects of EAP Counseling. Journal of Health and Productivity, 6(2), 5-14.
    Keyword
    Workplace Outcome Suite (WOS)
    affiliate networks
    Employee assistance programs--United States
    Identifier to cite or link to this item
    http://hdl.handle.net/10713/2602
    Collections
    Employee Assistance Archive School of Social Work

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