• Broadening the Value of Critical Incident Response

      Gorter, Jeff; Jacobson Frey, Jodi; O'Brien, Sharon, M.S.W. (Employee Assistance Professionals Association, 2015-08)
      Critical Incident Response (CIR) has long been one of the main offerings in EAP Services as well as one of the most valued by EAP Clients. With its high level of visibility, it has also been, not surprisingly, one of the most controversial and misunderstood.