• Applying gender-based analysis plus to Employee Assistance Programs: A Canadian perspective

      Bartram, Mary; Atanackovic, Jelena; Runnels, Vivien; Bourgeault, Ivy Lynn; Fournier, Chantal; Kovacina, Nikolina; Contant, Alain; MacDonald, Louis; Porteous, Nancy, M.S.; Renaud, Ariane (Journal of Workplace Behavioral Health, 2020-01-01)
      Both workplace mental health and gender equity issues are in the spotlight in Canada as they are internationally. Accordingly, it is timely for Employee Assistance Programs (EAPs) to systematically consider sex, gender, and intersecting identities. Four cross-cutting priorities emerged from a focused analysis of the literature: (1) targeted outreach to men and other priority populations, (2) enhanced gender and diversity training for EAP counselors, (3) digital EAP services to meet preferences beyond face-to-face counseling, and (4) performance and quality improvement of both the EAP process and outcomes. The implications of these are considered using a Canadian case example.
    • EAP and COVID-19: Social Work in the Workplace: Turning the Tables on Critical Conversations - University of Maryland, School of Social Work 2020 Homecoming

      Jacobson Frey, Jodi; Armstrong, Victor; Whitter, Maria; Dyme, Bernard S. (2020-06-22)
      On June 22, 2020, the University of Maryland, School of Social Work celebrated 40 years of Employee Assistance Education and Research with Homecoming 2020 (Virtual). The title of Homecoming was Social Work in the Workplace: Turning the Tables on Critical Conversations. Dr. Jodi Frey, Professor and Chair of the Social Work in the Workplace & Employee Assistance Sub-specialization moderated the event (see her video in this record) and three leading social work experts in the workplace presented on critical topics including workplace culture and wellbeing (Victor Armstrong, MSW), gender reveal - identity and expression in the workplace (Maria Whitter, MSW), and leadership during times of crisis (Bernie Dyme, MSW). All talks are available here in addition to a PowerPoint highlighting School of Social Work EAP alumni with photos and brief descriptions of how their education prepared them for the work they are doing today.
    • Workplace Outcome Suite (WOS) Annual Report 2020: Part 2 - Profiles of Work Outcomes on 10 Context Factor of EAP Counseling Use.

      Attridge, Mark (Morneau Shepell, 2020-08)
      This is the fourth in the series of annual reports on the Workplace Outcome Suite (WOS). The 2020 Report is the second year that Morneau Shepell has had the privilege of collaborating with Dr. Mark Attridge on its completion. Usage of the WOS is increasing since it was introduced in 2010 and this year’s report is more robust than ever representing over 35,000 counseling cases globally. The Part 1 Report presents the primary results and study methodology. The Part 2 Report focuses on ten context factors associated with EAP use and provides detailed statistical profiles of WOS outcomes by subgroups of users on various factors. The effectiveness of EAP counseling is robust across almost all of the contexts with data to test. The extent of improvement from before to after counseling on WOS measures was generally consistent across client age and sex, across the clinical factors of the type of issue, the number of clinical sessions used, the total duration of the time period of the treatment period, and the source of referral into the EAP, and across different employer conditions of industry and whether the EAP was provided by an external vendor, internal staff, or a hybrid model.