• Employee Work Engagement: Best Practices for Employers - The Issue and Why it is Important to Business

      Attridge, Mark (Partnership for Workplace Mental Health/American Psychiatric Association Foundation, 2009-06)
      Literature review of employee work engagement and recommendations for best practices for employers. Only one in every five workers is highly engaged in their work. Increased employee engagement in work results in better employee productivity and loyalty. Companies with high employee engagement outperform low engagement companies in many areas of business success. Engagement can be improved by using more positive supervisory communication styles, offering workplace mental health services to employees, and by larger organizational-level changes. The experiences of AAA of Northern California, Nevada and Utah, Molson Coors, and Pitney Bowes provide relevant employer case examples.
    • Integration Insights Column #4: EAP Integration at Carpenter Technology Corp.

      Attridge, Mark (2015-10-01)
      This article describes the evolution of the EAP at Carpenter Technology Corporation over more than four decades. It began as an internal program that embraced the core technology of the EAP field and eventually expanded its role to become deeply integrated within the company and its many other programs and benefit providers. This column was written collaboratively with Gregory P. DeLapp, the program’s director for over 30 years. Greg served as president of EAPA from 1998 to 2000.