• Adaptive Capacity Key EAP Strategies for the New Year

      Gorter, Jeff (EAPA, 2021-01)
      It goes without saying that 2020 was a year like no other. An unprecedented series of chal- lenges included the COVID-19 pandemic, civil unrest, widespread economic distress, catastrophic wildfires, a record-setting hurricane season, and the most divisive election cycle in memory. If it feels like you have been running a marathon, it’s because you have! But employee assistance professionals are no strangers to chaos. Dealing with the unexpected, responding to crisis, and managing the human side of business challenges are core competencies of any top-tier EAP, and EA professionals have answered the call in amazing and creative ways, as always.
    • EAP and COVID-19: Why HR Leaders Need to Cultivate Their Adaptive Capacity

      Gorter, Jeff (2020-09-11)
      It goes without saying that HR professionals are no strangers to change. Dealing with the unexpected, responding to crises, and managing the human side of business fluctuations are central to any HR leader’s role in a company. But 2020 has brought an unprecedented series of challenges, from the COVID-19 pandemic to civil unrest to widespread economic distress. Addressing the HR needs of your organization in the midst of a fluid and rapidly evolving dynamic requires rapid reassessment and frequent course corrections on almost a daily basis. It requires adaptive capacity. What Is Adaptive Capacity?