• Listening to the Eyes

      VandePol, Bob (2021-01)
      Anyone who delivers Critical Incident Response Services knows about eyes and the stories they tell. We have peeked into a room where those impacted by a tragedy are gathered. Perhaps it was a robbery, the death of a colleague, a catastrophic accident, or the suicide of someone they know. Some eyes are weeping. Others riveted on the floor. A few may be hostile while others rapidly scan every inch of the room. Still others are locked into the “million-mile stare,” seemingly disconnected from anything present.