• From the Outside Looking Out: A Qualitative Examination of the Experiences of Canadian External EAP Providers

      Csiernik, Rick; Darnell, Kristi; Trotter, Mary Lynn (Employee Assistance Society of North America, 2016-01)
      A qualitative examination of 145 members of the Ontario Association of Social Workers who were or had worked as contractual EAP affiliate providers was undertaken. Participants averaged over 23 years of total clinical experience and over 11 years of work in the EAP field. Respondents indicated that despite limits to the role they continued in this capacity because of the diversity of clients this introduced to their practice and the importance of serving this population in need of clinical services. However, several serious issues arose, both professional and personal. While there were some exceptions, in general, respondents indicated that their practice was limited by parameters placed upon them by Canadian and international EAP vendors. For example, some workplaces were informing their employees that they had access to more counselling sessions than the vendors were supporting the affiliate clinicians to provide. Other prominent themes included ethical issues associated with working for some EAP vendors and the lack of adequate remuneration for the work performed.
    • General Mental Health Practitioners as EAP Affiliates: Do They Emphasize the Workplace With EAP Cases?

      Sharar, David A., 1961- (2010)
      EAPs are a common benefit to help workers (and their families)with a variety of personal problems that may have a negative impact on their job performance. A distinctive aspect of EAP intervention that makes it different from counseling or psychotherapy is that it should focus on the workplace, or examine the effects of unresolved personal problems on job performance. The most prevalent model in the delivery of EAPs is the Affiliate Network, where EAP vendors or firms contract with a network of independent counselors, or "Affiliates", to provide EAP services in a private office to employees and family members. What has not been systematically examined until this study is if and how Affiliates enrolled in EAP networks emphasize the workplace in the context of practicing EAP...
    • Impressions on the Value of CEAP: Measures of Opinion from Current Certified Employee Assistance Professionals

      Taranowski, Chester J.; Tewksbury, Paul, L.C.S.W.-C., C.E.A.P. (2016)
      Since 1986, the Employee Assistance Certification Commission (EACC) has been responsible for the development and maintenance of the only recognized credential for advanced practice in employee assistance. The Certified Employee Assistance Professional (CEAP) credential assures consumers and employers that they are receiving services from a knowledgeable professional with a specific expertise in employee assistance practice (White & Sharar, 2003). Since its inception, the CEAP has grown from a primarily United States-based credential to an internationally recognized certification, with versions of the CEAP exam now available in languages besides English (EAPA, 2015). As of September, 2015 there are over 2,000 CEAPS throughout North America and overseas. The international expansion of the CEAP now includes the Caribbean, Europe and Asia.
    • Providing Training for EAP Affiliates

      Hertz, Paula Gomez (Employee Assistance Professionals Association, 2009-01)
      EAS(Employee Assistance Services) is a company that provides employee assistance programs to different businesses in Chile. The programs cover around 12,900 workers, which entails 45,200 eligible persons when considering family groups. EAS provides its services to companies located throughout Chile, so it needs to satisfy demand within a territory of more than 750,000 square kilometers (approximately 290,000 square miles, which is slightly smaller than twice the size of Montana). This involves coordinating networks to provide services that cover each and every city in the country.
    • Videoconferencing in the EAP Field: A Survey of Current Practices

      Farris, Thomas A.; Granberry, Stanford Wayne, 1953- (Employee Assistance Professionals Association, 2013-11)
      Strategic planning for the purchase and implementation of information and communication technology is becoming a primary focus in the EA Field. This article examines one aspect: videoconferencing, as it is anticipated that the profession will see a rapid expansion of this technology among EAP Affiliates, vendors, purchasers and suppliers