• Developing Standards for Accreditation

      Pacinella, Stephanie (2003)
      Standards development is a continuous process that relies on an inclusive, consensus building methodology to ensure that standards maintain relevance in an ever- changing field. This article provides an overview of the framework for the COA Employee Assistance Program Standards, and details the steps in the standards development process that resulted in both the first, and current editions of the COA EAP Standards and Self-Study Manual. Areas of emphasis for future standards development are described.
    • EAP Accreditation: New and Improved

      Stockert, Timothy (2003-04-25)
    • Employee Assistance Program Accreditation: History and Outlook

      Haaz, Edward J.; Maynard, John Blackwell; Petrica, Stephen C., M.Div., M.P.H.; Williams, Charles E., M.H.S., C.E.A.P. (2003)
      Accreditation is a means of verifying the professional competence and programmatic integrity of an employee assistance program (EAP). This paper examines the history of the accreditation of EAPs in the United States and Canada by the two dominant professional associations in the field, and makes some observations about the outlook for EAP accreditation. The two professional associations, driven by divergent philosophies, have evolved differently in their approach to accreditation. However, they share the conviction that control of standards is essential to the self-definition of a professional field, and has implications as well for marketing and governmental regulation. Accreditation thus has an important role in those areas, and should define acceptable standards in the emerging employee assistance environment, which entails such issues as managed behavioral health care, work-life, and international programs. Accreditation may also help advance thinking about current tensions in the field, and thus help shape its future.
    • Merged Employee Assistance Programs (EAP) Standards: Employee Assistance Society of North America (EASNA) and Council on Accreditation (COA)

      Masi, Dale A. (2000)
      Accreditation applies to institutions and programs, not to individuals. It does not guarantee jobs or businesses for individuals, though being an employee of an accredited program may facilitate further placement or licensing. It speaks to a sense of public trust, as well as to professional quality, and does so through the development of criteria and guidelines for assessing effectiveness, through the process of continuous self-study and review, and through a public commitment to excellence.