Browsing Employee Assistance Archive School of Social Work by Subject "24/7 Access Call Centers"
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UPFRONT: Support for First RespondersWebinar focused on supporting mental health concerns of first responders. The focus was on teaching others about the first responder heroes, how they react to stress and trauma, and their need for mental health support. The three person panel discussed a range of options that can serve the needs of individuals, departments and leadership, Specifically they addressed: Mental health assessments or check-ins; Peer support programs and Leadership training, including unconscious bias, de-escalation and diversity, equity and inclusion